Privacy Statement
1. We respect your privacy
1.1 Blackbox respects your right to privacy and is committed to safeguarding the privacy of members and visitors to this website (User/s). Where required, we adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Act).
1.2 This policy sets out how we collect and treat your personal information (Privacy Policy).
1.3 “Blackbox” or “us” or “we” means Blackbox Tech Pty Ltd (ACN 664 919 975); and “Personal Information” is information we hold which is identifiable as being about you.
1.4 Blackbox is the owner of the domain name www.punterbox.com.au (Website).
2. Collection of personal information
2.1 Blackbox will, from time to time, receive and store personal information you enter onto the Website, provided to us directly or given to us in other forms.
2.2 Personal Information may include: individual names or corporate entities, contact information including your location, phone number, email address and related material; demographic information; information about services you have asked us to provide to you; information from enquiries you have made with us; information about your legal requirement associated with the Website; communications between us; other information related to the purpose of the Website; and any other information requested on the Website or otherwise required by us or provided by you.
2.3 We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about yourself, change your person settings, including your email address and preferences, respond to surveys, or communicate with our customer support.
3. How we collect your personal information
Blackbox collects the Personal Information in a variety of ways, including when you interact with us electronically or otherwise, when you access the Website and when we provide our services to you, if at all. We may receive Personal Information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use your personal information
4.1 Personal Information is only collected in situations where you have consented; where there is a legitimate interest to disclose the information and; where the disclosure of Personal Information is required for the fulfillment of your contract with Blackbox. Please consult our terms and conditions of use for further information on the contractual obligations between Users and Blackbox.
4.2 Blackbox may use Personal Information collected from you, and other Users, to provide you with information, updates and for the delivery of our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use the Personal Information to improve our services and better understand your needs.
5. Disclosure of your personal information
5.1 We may disclose the Personal Information to any related entities, our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal Information is only supplied to a third party when it is required for the delivery of our services.
5.2 We may from time to time need to disclose Personal Information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3 We may also use the Personal Information to protect the copyright, trademarks, legal rights, property or safety of Blackbox, its clients or third parties.
5.4 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our User databases, together with any Personal Information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.5 By providing us with the Personal Information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose Personal Information to third parties, we will request that the third party follow this Policy regarding handling Personal Information. We will ensure that third parties have stringent safeguards when handling Personal Information.
5.6 Personal Information is only disclosed to third parties in situations where you have consented to the transfer, where there is a legitimate interest to disclose the information and; where you are contracted to provide the Personal Information.
6. Security of your personal information
6.1 Blackbox is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
6.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you the Personal Information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7. Access to your personal information
7.1 You may request details of Personal Information that we hold about you in accordance with the provisions of the Act. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@punterbox.com.au.
7.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Act.
8. Cookies
The Website does not store any information that would, on its own, allow us to identify individual Users of this service without their permission. Any cookies that may be used by the Website are used either solely on a per session basis or to maintain User preferences. Cookies are not shared with any third parties. For more information on the use of Cookies, see ‘Website’ below.
9. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to: Blackbox Tech Pty Ltd, GPO Box T1756 Perth WA 6845. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. Blackbox is the data controller for the purposes of the personal data processed under this Privacy Policy.
10. Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on the Website. Please check back from time to time to review our Privacy Policy.
11. Website
11.1 When you come to the Website we may collect certain information such as browser type, operating system, website visited immediately before coming to the Website, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
11.2 We may from time to time use cookies on the Website. Cookies are very small files which the Website uses to identify you when you come back to the Website and to store details about your use of the Website. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of the Website.
12. How to Contact Us
Thank you for reading our Privacy Policy. If you have any questions relating to this Policy, please contact our data protection officer, Blackbox Tech Pty Ltd, by emailing punterbox@blackboxtech.com.au.